OTP Check-in Process

Get ready for a new, easy check-in process! 

There will be two easy options to check in:

Beginning Sept. 28 2020

In Person at the reception desk

How to check-in in-person

 

  1. Go directly to the reception desk at Suite 113 to check in. 

  2. You may wait in the lobby area. 

  3. Please wait 6-feet apart and wear a mask. 

  4. Your client ID number will be announced on the monitor in the lobby. (You will not be able to hear your client ID being called if you wait outside.)

From Addicted to Stable and from Stable to Well

Online App from your vehicle

How to check-in online

 

  1. Follow the written instructions on reverse side
    to set up mobile app (turn over).

  2. Download/Set-up the Engage app before you arrive at SouthLight.

  3. When you arrive at SouthLight, open Engage app and check in. 

  4. Look at the Engage App to see when your number will be called. 

  5. Please stay in the SouthLight parking lot while you wait. 

Get the ENGAGE MOBILE APP

google-play-store_Engage.png
EngageApple.png

Steps to Download and Set-up the Engage Mobile App

  1. Please download and register before coming to SouthLight! 

  2. Search for Engage Netalytics in Apple Store or Google Playstore.

  3. Download/ install the free app.

  4. Open the Engage Netalytics App.

  5. On the home screen, select register for a New Account.

  6. Enter the phone number you provided to us for contact.

  7. Set a password, repeat the password, and enter your date of birth. Password must have the following: one uppercase character, one lower case character, a number, 8 characters or more, and a symbol (&^%$#@!*)

  8. Press “register.”

  9. You will get a code sent to you from the app (look for a text or email).

  10. Enter the code to validate the Engage Netalytics  App.

  11. If you get message “can’t associate with clinic,” press Search Clinic and select SouthLight Healthcare.

  12. If SouthLight doesn't show up, be sure to "share your location" with the Engage App in your phone settings.

  13. The check-in button should turn green.

  14. If you have any issues, please see a staff member.

  15. Download and set up the app prior to your visit.


If you have questions, ask to speak to a staff member.

 

Location

SouthLight Healthcare

2101 Garner Road, Suite 113

Raleigh, North Carolina 27610

 

For more information about the Opioid Treatment Program:

Call 919-389-5393

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